TECH
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Our Mission
Our Mission at The Tech MD, is to provide Quality, Affordable, & Trustworthy Technical Guidance & Support to Consumers and Small businesses alike. We firmly believe in the capability Technology has to empower us all; & We strive to earn you business as your go-to, trusted, resource in realizing the potential you have in front of you and at your fingertips, on your computer or mobile device.
How It Works
FIRST
NEXT
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1. TAKE THE SURVEY
Take Our brief "Patient Information" Survey, which gives us the information we need about the technology you use to formulate a custom tailored "Treatment plan" to manage your technology and see that it remains healthy and running optimally.
2. GET INSURED
Our Technology Insurance is the key to bolstering your digital acumen & is your frontline resource for all things tech. Find useful help articles, industry best practice, and most importantly of all - Chat Live with the Doc! regarding anything and everything tech!
3. GET HELP
If you can't locate a Self Help article at The Clinic, you can always Ask The Doc, by way of our incredible Live Chat Specialists for advice on any tech-related matter at hand.
In the event that your request require further deliberation, a support session with our Precise & Professional Tech Surgeon, may be suggested by your Live Chat Specialist & further details will be provided at that time surronding root cause and further action.
AFFORDABLE I US BASED I TECH SUPPORT
Tired of the lengthy contracts, & daunting up-front financial commitments associated with IT?
Maybe you're an emerging remote start-up who needs the tech help, but not the department - Let the Doc help!
The Tech MD, is here to be your trusted remote support resource for a vetted opinion and guidance with regards to anything and everything TECH. If it has a power button or switch, it is likely we can find the answer to your question.
POV - Example Case Study
Maybe you're an emerging remote start-up who needs the tech help, but not the department - Let the Doc help!
In August, you had an internet outage which caused a work stoppage for four of your teammates, thus prompting them to submit 4 Support Appointments.
This would fall under our Bronze tier, which you would then be invoiced the $249.00 at your next billing date for, in addition to your Technology Insurance membership.
Now it's October, and the Team has had a stellar month in September, being rockstars on beaches in Cancun, and haven't submitted a single Support Appointment - Guess what? YOU aren't paying for the time/salaries of the spendy IT folks who are basking in the easy earnings made from your team's increased productivity!